Promed
HIS
Pricing, Modules & Services
A modular, cloud-native, certified hospital information system — designed to unify every dimension of care on a single longitudinal patient record.
01 · Platform Overview
One record.
The whole clinic.
Promed HIS is a modular, cloud-native hospital information system developed by Yoctobe Ltd. It unifies on a single longitudinal patient record: the EMR, laboratory, pharmacy, medical imaging, telemedicine, inventory management, ERP and clinical AI — with no nightly synchronisation, no third-party middleware, no duplicate patient indexes.
Prescriptions issued in the EMR appear instantly on the laboratory console. Validated results feed back into the clinical summary. Dispensations trigger inventory updates. RAUTOR AI reads the same data as your clinicians.
Certifications & Standards
- UKCA & CE Marking
- ISO 27001 — Information Security
- IEC 62304 — Medical Device Software
- GDPR Compliant
- FHIR R4 — Interoperability
- HL7 v2 — Clinical Data Exchange
- REST API Interoperability
- DTAC Ready
- NHS Digital Standards Compliant
- AWS Infrastructure
02 · Subscription Plans
Choose your plan
Price per user per month, excluding VAT. Annual billing: 15% saving. Each plan is a strict superset of the plan below.
Starter
Entry plan
£9.35
per user / month
Minimum 7 users£65.45 / mo · £785.40 / yr
EMR · Telemedicine
40 GB storage
40 GB storage
31% vs à la carte
Silver
Full clinical suite
£19.00
per user / month
Minimum 14 users£266.00 / mo · £3,192.00 / yr
EMR · Telemedicine · Pharmacy · LIS · RIS/PACS
200 GB storage
200 GB storage
51% vs à la carte
Platinum
Clinical AI + Inventory
£35.00
per user / month
Minimum 25 users£875.00 / mo · £10,500.00 / yr
Silver + Inventory + RAUTOR AI
500 GB storage
500 GB storage
45% vs à la carte
Enterprise
ERP + Multi-site
£46.00
per user / month (per site)
Minimum 40 users£1,840.00 / mo · £22,080.00 / yr
Platinum + ERP + Multi-site
2 TB storage
2 TB storage
37% vs à la carte
Storage and compute quotas can be extended at any time on request — contact your account manager for a tailored quote.
03 · À la Carte Pricing
By module
Bundled plans offer substantial savings compared to purchasing modules individually.
EMR
Complex
£9.35
per user / month
All plans
Telemedicine
Simple
£4.15
per user / month
All plans
Pharmacy
Medium
£6.25
per user / month
Silver → Enterprise
LIS — Prolab
Complex
£9.35
per user / month
Silver → Enterprise
RIS/PACS
Complex
£9.35
per user / month
Silver → Enterprise
Inventory
Medium
£6.25
per user / month
Platinum → Enterprise
RAUTOR AI
Complex
£9.35
per user / month
Platinum → Enterprise
ERP Multi-site
Complex
£9.35
per user / month
Enterprise only
04 · Comparative Analysis
Bundled plan value
Saving achieved by choosing a bundled plan over purchasing modules individually.
| Plan | À la carte | Bundle price | Min. users | Saving | Key benefit |
|---|---|---|---|---|---|
| Starter | £13.50 | £9.35 | 7 | −31% | EMR + Telemedicine below market entry price |
| Silver | £38.45 | £19.00 | 14 | −51% | Full clinical suite: lab + imaging |
| Platinum | £63.40 | £35.00 | 25 | −45% | Clinical AI + inventory at marginal cost |
| Enterprise | £72.75 | £46.00 | 40 | −37% | ERP + multi-site — no competitive equivalent |
05 · Features — EMR
Electronic Medical Record
All plans · Complex
| Patient summary | 360° longitudinal record — colour-coded vitals, active problems, recent diagnoses, open orders and financial context on one screen |
| Registration & demographics | Full registration with advanced search, unique identifiers, allergy tracking and contact management |
| Clinical consultations | Structured workflow from reception to care plan — chief complaint, vitals, examination, diagnoses and prescriptions in a single flow |
| Prescription assistant | Electronic prescribing with dosage management and verification of more than 1 million drug interactions at point of prescribing |
| Lab requests | Order panels and urgent tests directly from the patient record, with identifiers shared natively with Prolab LIS |
| Imaging requests | Initiate radiology requests from the consultation — status tracked on the patient timeline |
| Bed management | Real-time availability by ward and unit; admission, transfer and discharge workflows; visual bed plan |
| Queues & display | Manage queues, queue types and rooms; dedicated waiting room display screen |
| Integrated telemedicine | In-person and video consultations on a unified multi-site calendar with Zoom, Meet and Teams integration |
| Dynamic clinical forms | Visual form editor with conditional sections — publish specialty forms in days; results are interoperable |
| Patient portal | Secure portal for lab results, prescriptions, imaging reports and appointment management; QR access included |
| Appointments & scheduling | Multi-practitioner calendars, automated SMS/email reminders, online booking and shared multi-site scheduling |
| Billing & settlement | Multiple fee schedules and insurer tariffs; billing codes, VAT and totals; reports linked to each consultation |
| Activity audit | Immutable audit logs — action, result and user per event; CSV export and print |
| FHIR R4 · HL7 v2 · REST API | Native interoperability with hospitals, laboratories and third-party systems; secure data exchange |
| Analytics dashboard | Role-customisable dashboards; operational KPIs: occupancy rate, revenue, lab turnaround times |
| GDPR & security | Encryption at rest and in transit; granular role-based permissions; data export and deletion |
| PWA · mobile · dark/light mode | Installable on any device; responsive design; built-in dark and light modes |
05 · Features — LIS
Prolab · Laboratory Information System
Silver → Enterprise · Complex
| Lab dashboard | Live view of orders, workloads, pending results and completed tests; multi-site visibility from a single console |
| New orders & bulk | Individual and bulk order creation; orders from the EMR appear instantly with no re-entry |
| Results reporting | Structured LOINC-coded PDF reports; portal access; critical values flagged in real time to the requesting clinician |
| Bench sheet | Technician view for batch processing; spreadsheet-mode result entry with quality control integration |
| Sample management | Sample catalogue and definitions; barcode traceability from collection to result |
| Quality Control (QC) | QC materials, lot tracking, Westgard rules engine, automatic alerts on violation before result release (ISO 15189 compliant) |
| Validation & digital signatures | Validate results against QC rules; digital signature before release; validation trail per result |
| Longitudinal trends | Historical trends on the 360° patient view; clinician review without leaving the EMR |
| Analyser interface (HL7/ASTM) | Connect analysers via HL7 v2, ASTM, LIS-Bridge; uni- and bidirectional interfaces; test and validation report included |
| Analytics & billing | Lab KPIs — total orders, completion rate, turnaround time, revenue, settled/pending payments |
05 · Features — RIS/PACS
Medical Imaging
Silver → Enterprise · Complex
| Imaging requests | Initiate studies directly from the patient record or consultation — linked to the EMR visit record |
| Worklist & scheduling | Radiology worklist with study status tracking; scheduling and acquisition monitoring |
| DICOM browser & viewer | Native DICOM viewer embedded in the patient record — no separate PACS login required |
| PACS storage | Secure multi-site DICOM storage; 200 GB (Silver), 500 GB (Platinum), 2 TB (Enterprise) |
| Radiology reports | Radiologists draft reports directly in the patient record; published to the 360° timeline and patient portal |
| Patient portal & QR access | Patients access imaging results and reports via the portal or a QR code from any device |
| Accounting & billing | Imaging invoices linked to requests and visits; integrated with the platform billing engine |
05 · Features — Pharmacy
Medication Management
Silver → Enterprise · Medium
| Electronic prescribing | Create and manage prescriptions with dosage management; recorded in the patient record and linked to dispensation |
| 1M+ interaction checks | Automatic real-time analysis at every prescribing event — moderate and severe interactions flagged immediately with severity, mechanism and review workflow before validation |
| Dispensation reports | Full dispensation traceability to the patient; dispensation reports with status tracking |
| Inventory & expiry | Track stock levels by medication; automated expiry alerts; linked to the Inventory module for cross-departmental stock management |
| Medication analytics | Total prescriptions, dispensation rate and drug utilisation analytics |
| Billing | Prescription invoices and payment tracking; integrated with the platform billing engine |
05 · Features — Inventory
Supply Management
Platinum → Enterprise · Medium
| Inventory overview | Live dashboard — total items, warehouse count, total stock value, stockout and low-stock alerts |
| Item catalogue | Full catalogue with SKU, category, unit of measure, safety stock threshold and expiry tracking settings |
| Multi-warehouse management | Manage multiple warehouses and storage locations; view stock per warehouse or consolidated across all sites |
| Stock receipts | Goods receipt entries with lot, batch and supplier reference; draft and submitted states with full audit trail |
| Stock issues | Issue stock to departments or patients; status tracking from draft to submitted; linked to clinical consumption |
| Movement ledger | Complete movement history — every receipt and issue with timestamp, quantities and warehouse reference |
| Expiry & low-stock alerts | Alerts for items expiring within 90 days; alerts when quantity falls below safety stock threshold |
| Sources & suppliers | Manage supplier catalogue; link stock receipts to source for purchase traceability |
05 · Features — Telemedicine
Remote Consultations
All plans · Simple
| Teleconsultation sessions | Video consultations via Zoom, Google Meet or Microsoft Teams — integrated into the clinical workflow without leaving Promed HIS |
| Online booking | Patient-facing interface linked to practitioner availability; telemedicine slot management and availability rules |
| Session history | Full teleconsultation history linked to the patient record; session notes and outcomes captured in the EMR |
| Automated reminders | SMS and email reminders to patients before appointments; configurable lead times and templates |
| Patient portal | Patients join sessions and manage telemedicine appointments via the patient portal |
| Billing | Telemedicine session billing; integrated with the platform billing engine |
05 · Features — RAUTOR AI
Clinical AI Assistant
Platinum → Enterprise · Complex
| AI provider configuration | Configure AI provider, model selection and system prompt per tenant — bring your own key (OpenAI, Anthropic or compatible) |
| On-demand patient context | RAUTOR retrieves longitudinal patient context — results, medications, visits, imaging — on demand during the consultation |
| Report drafting | Drafts operational and clinical reports from patient record data; the clinician reviews, edits and signs — RAUTOR does not publish autonomously |
| Lab trend analysis | Analyses longitudinal lab results to surface trends and support clinician review — decision support tool, not diagnostic |
| Clinical decision support | Contextualised suggestions during the consultation workflow — the clinician retains full decisional authority at all times |
| Safety guardrails | RAUTOR does not diagnose, prescribe or replace clinical judgement. All outputs are advisory and require clinician validation before any action |
05 · Features — ERP
Medical Resource Planning
Enterprise only · Complex
| Multi-site management | Manage multiple facilities as isolated entities with consolidated reporting from a single admin console |
| Suppliers & procurement | Supplier catalogue, purchase order creation, goods receipt, approval workflows and purchase audit trail |
| Purchase orders & GRNs | Full procure-to-pay cycle — purchase orders linked to stock receipts; goods received notes with discrepancy management |
| Financial reporting | Revenue, cost and margin reporting by site; invoice reconciliation; export for accounting systems |
| Lot & serial number traceability | End-to-end traceability for pharmaceutical stocks and consumables throughout the supply chain |
| Inter-site transfers | Transfer stock between warehouses and sites with full movement ledger and approval controls |
| Asset management | Track medical equipment and fixed assets; maintenance schedules; depreciation and valuation |
| HR & payroll framework | Staff records, contract management and payroll data framework — configurable per site |
| Compliance audit trail | Immutable audit log for all ERP transactions; export for compliance and internal governance |
06 · Service Level Agreement
SLA included with all plans
SLA response times are included at no additional cost. Priority is assigned by the client at ticket creation and validated by Yoctobe.
P3 — Standard
Standard
24 – 48 h
£30 / h
General request, non-blocking issue — all plans
P2 — Urgent
Urgent
24 h
£36 / h (+20%)
Degraded functionality, partial operational impact — all plans
P1 — Critical
Critical
4 h
£42 / h (+40%)
System inaccessible, active data loss — 24/7 including public holidays
All plans benefit from P1, P2 and P3 levels — SLA is not conditional on subscription tier
Client-assigned priority cannot be unilaterally downgraded
Automatic cloud backups are included with all plans
07 · After-Sales Services
Service rate card
All prices in GBP excluding VAT. After-sales services are governed by English law — jurisdiction: Liverpool.
| Service | Rate (ex. VAT) | Notes |
|---|---|---|
| Remote intervention | £30 / h | Billed per hour; 30-minute increments after the first hour |
| On-site intervention | £30 / h + travel | Travel and accommodation billed separately |
| Prepaid block — 10 h | £250 | £25 / h — 17% saving vs standard rate, no expiry |
| Prepaid block — 20 h | £440 | £22 / h — 27% saving vs standard rate, no expiry |
| Out-of-hours on-call | £80 / half-day | Weekends and public holidays |
| User account creation | Included | Included at contract signature — no charge |
| User account reconfiguration | £3 / account | Post-deployment reconfigurations only |
| Custom role / permissions | £10 / role | Includes design, configuration and testing |
| Document / result template | £15 / page | Bulletins, prescriptions, reports, consent forms |
| Automated workflow (cron) | £30 / workflow | Exports, purges, synchronisations, recurring reports |
| Analyser interface (uni/bi) | £750 / analyser | HL7 v2, ASTM, LIS-Bridge — test report and validation included |
| Interface reconfiguration | £200 / analyser | Protocol change or equipment replacement |
| Data migration | On quote | Quote within 48 h after review of source format |
| Configuration audit | £150 / audit | Written report included |
| Custom feature — simple/medium | £300 / feature | Includes specification, development, testing and deployment |
| Custom feature — complex | On quote | Quote within 48 h after specification sign-off |
Billing conditions:
Invoices issued per completed service or on signed purchase order · Payment: 30 days from invoice date · Cancellation: >24 h notice — no charge; <24 h — 50% invoiced · All custom-developed features remain the property of Yoctobe Ltd unless a written IP transfer agreement is in place.
08 · Guarantees & Commitments
Our commitments
Promed HIS is deployed on AWS infrastructure with the following operational commitments.
90-Day ROI Guarantee
Measurable ROI delivered within 90 days or the client pays nothing — no penalties, no conditions.
Live in 24 Hours
Full platform activation from contract signature to operational tenant in 24 hours.
1-Month Free Demo
Full remote demo with the client’s own data and workflows, no conditions attached.
GDPR & FHIR R4 Export
Data processed under English law. Structured FHIR R4 export available at any time — no proprietary lock-in.
09 · Contact & Next Steps
Commercial enquiries
commercial@yoctobe.com
+44 7456 866 375
+44 7456 866 375
Technical support
support@yoctobe.com
+44 7737 340 349
+44 7737 340 349
Documentation
helpdesk.yoctobe.com
Address
49 Jamaica Street, Liverpool, L1 0AH
England & Wales
England & Wales
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