Promed HIS · Teleconsultation module
Telehealth software
Teleconsultation on the same Promed EHR record as face-to-face care — embedded video with Zoom, Google Meet and Microsoft Teams on multisite calendars.
One record for in-person and virtual care
Telehealth fails when video lives in a consumer app and clinical truth stays in the EHR. Clinicians re-type history; patients receive links that are not in the audit trail; GDPR and UK clinical governance ask questions nobody can answer from meeting chat logs.
Promed HIS telehealth software books the teleconsultation slot on the same agenda as clinic visits, opens the encounter on Promed EHR, and documents diagnoses, orders and prescriptions on the timeline the lab and pharmacy modules already trust — virtual care is a visit type, not a side channel.
Embedded video
Teleconsultation with tools clinicians already use
Forcing consultants into a proprietary video client they cannot use on hospital networks slows adoption — and patients abandon calls that require yet another app install.
Promed HIS supports teleconsultation through embedded workflows aligned with Zoom, Google Meet and Microsoft Teams. The clinician starts from the scheduled encounter; the patient receives a controlled join path; documentation and orders stay in Promed EHR while the session runs — no parallel note in a Word file.
- Same encounter ID — video and chart share one visit context
- Platform flexibility — Meet, Teams or Zoom per site policy
- Audit trail — booking, attendance and documentation linked
- Role-based access — locum and multisite rules apply to virtual slots
Scheduling
Shared calendars for clinic and remote
A telehealth-only diary duplicates patient identity and hides capacity conflicts when the same consultant mixes face-to-face lists and virtual clinics.
Telehealth slots live on the same appointment management calendars as in-person work — resources, reminders and check-in status behave consistently. Multi-site groups and locum access follow the same governance model; patients receive SMS or email confirmations for virtual appointments as they do for clinic attendance.
- Unified agenda — virtual and physical appointments in one view
- Visit-type rules — duration and prep instructions per teleconsult template
- Patient reminders — reduce no-shows on remote lists
- Queue integration — optional check-in before the call starts
Clinical depth after the call ends
A video call without structured documentation is not telehealth — it is a phone call. UK providers need orders, prescriptions, results and billing on the same record whether the patient was in the room or on a screen.
After teleconsultation, clinicians complete the visit in Promed EHR: vitals and examination findings, diagnoses, care plans, lab and imaging orders, e-prescribing and invoice lines. Results return to the timeline; patients access reports through portal or QR alongside in-person artefacts.
Promed HIS is built for GDPR-aware UK healthcare — consent, retention and access control apply to virtual encounters the same way they apply to on-site care, as part of your wider health information management system strategy.
Who uses it
GP lists, specialists and multisite groups
Telehealth adoption spikes when governance, scheduling and documentation are one workflow — not three vendors stapled together.
Primary and specialist clinics run follow-ups and triage remotely. Hospital outpatient departments reduce travel for stable chronic reviews. Multisite operators let consultants cover sister sites from one login. Patients join from a link tied to their record — not a generic meeting room with no clinical context.
See telehealth on your clinical workflows
Book a demonstration — virtual visits, documentation and orders in a sandbox tenant.
